Frequently asked questions

Participants receive practical training, workplace preparation, assignments, assessments and support designed around the requirements of relevant roles and employers.

Training may be delivered online, in person or through a hybrid model, depending on the Program pathway, training provider and location. Selected applicants will receive the relevant details before training begins.

Participants complete assessments and eligible participants may be connected to employment opportunities based on their skills, performance and employer requirements.

No. Completing the Program does not guarantee employment. Employment depends on participant performance, employer requirements and available opportunities.

Always rely on information published on the official TTS Nigeria website and its verified communication channels. The Program does not charge applicants to apply or participate.

Do not make any payment. Report the concern through the official TTS Nigeria safeguarding and reporting channels.

Follow TTS Nigeria through our website and verified social media channels for Program announcements, application updates and other important information.

Nigerian women aged 18 to 35 who meet the eligibility requirements for the relevant cohort can apply. Women living with disabilities, internally displaced women and nursing mothers are encouraged to apply.

Yes. Self employment or business ownership does not prevent you from applying, provided you meet the eligibility requirements for the relevant cohort.

Applicants must be between 18 and 35 years old for the current Program eligibility requirements. If you are outside this age range, follow TTS Nigeria for future opportunities that may have different eligibility criteria.

No. Applicants must be at least 18 years old to participate in the Program.

Eligibility and locations vary by cohort. If your location is not included in the current intake, follow TTS Nigeria for future opportunities as the Program expands.

Program pathways cover technology enabled and technology adjacent opportunities. Depending on the cohort and employer demand, these may include business operations, sales and marketing, customer experience, financial services, technology, data, creative and other related roles.

Applications are submitted through the official application platform linked from the TTS Nigeria website.

Your application will be reviewed against the eligibility and selection requirements for the relevant cohort. If shortlisted, you will receive information about the next stage of the process.

Yes. If another cohort opens and you meet its eligibility requirements, you may apply again.

Changes may not be possible after submission. If you made an error or need assistance, contact the Program support team as soon as possible.

Multiple applications do not improve your chances of selection. The Program team may review the submissions and retain one application for consideration.

Check your spam or junk folder first. If you still cannot find the confirmation, contact the Program support team through the official contact details on the TTS Nigeria website.

Review timelines depend on the number of applications received and the selection process for the relevant cohort. Applicants who progress will be contacted using the details provided in their application.

TTS can help BPO operators build access to a structured workforce pipeline, align training with employer requirements and connect workforce development to employment and delivery needs.

Talent pathways are shaped around employer demand and can cover customer experience and operations, financial services and client relations, sales and business development, technology and software engineering, AI and data operations, marketing and growth, design and creative, people and administration, and other relevant roles.

Yes. BPO operators and other employers can engage TTS to explore access to trained talent and relevant employment pathways.

Yes. TTS works with employers to understand role requirements, capabilities, workplace expectations and other workforce needs that can inform training and assessment.

Yes. TTS can support employers that need to build a pipeline ahead of future hiring and capacity requirements, helping connect workforce demand with relevant training and preparation.

Yes. TTS can support Nigerian BPO operators looking to strengthen workforce capacity, identify relevant talent pathways and prepare for additional delivery requirements.

Yes. International BPOs can engage TTS to explore Nigeria as a delivery location, identify local operators and partners, access workforce pathways or assess routes for establishing their own operation.

Yes. International businesses can engage TTS to explore relevant Nigerian BPO operators, workforce capacity and delivery pathways based on their requirements.

Yes. TTS can help qualify your requirements and identify relevant Nigerian operators and locations for consideration. The selected operator remains responsible for delivering the BPO service.

Yes. TTS can help organisations understand available routes into the Nigerian market, including working with a local BPO, extending an existing BPO relationship or exploring a direct operation.

TTS can support workforce and training coordination, access to delivery partners, market entry considerations, delivery readiness and pathways from pilot to scale.

Government plays a critical role in workforce development, youth employment and creating an enabling environment for technology enabled services. TTS works with government to connect these priorities with industry demand and practical opportunities.

Collaboration can include policy capacity, youth employment, workforce development, public private partnerships, industry engagement, state level talent development and inclusive economic participation.

TTS can bring government, industry and ecosystem stakeholders together through policy discussions, roundtables and other engagements, providing practical perspectives on workforce needs and technology enabled services.

TTS develops pathways that help young Nigerian women build market relevant skills, prepare for work and connect with employment opportunities based on employer demand.

Yes. State governments can engage TTS around workforce development, youth employment, talent development and initiatives that connect local workforce capacity to wider economic opportunities.

TTS brings government, businesses, BPO operators, training providers and other ecosystem partners together to develop and implement initiatives around shared workforce and economic priorities.

TTS and government can identify a priority, bring the relevant stakeholders together, co create an approach through discussions and roundtables, implement agreed initiatives and review results to strengthen what works.

Yes. Government engagement can extend to policy discussions, stakeholder coordination, youth employment initiatives, industry engagement, state level workforce development and public private partnerships.

Government institutions interested in workforce development, youth employment, technology enabled services or public private partnerships can contact TTS Nigeria to discuss areas of collaboration.